Who we are

This website is operated by Fivefold Symmetry Inc. (doing business as "HIPAA Ops"), a healthcare IT consultancy based in Orange County, California. You can reach us any time at [email protected].

What we collect — and why

• Contact form submissions — if you use the form on this site, we receive the name, organization, email address, and message you type. We use them for exactly one purpose: responding to your inquiry. Submissions are stored in our own self-hosted systems in the United States — not in a third-party CRM.
• Spam protection (Cloudflare Turnstile) — the contact form is protected by Cloudflare Turnstile, which analyzes limited browser and network signals to tell humans from bots. This processing is performed by Cloudflare, which also serves this website's traffic. See Cloudflare's privacy policy.
• Server logs — like virtually every website, basic technical request data (IP address, page requested, timestamp) may appear in short-lived server and network logs used for security and troubleshooting.
• Theme preference — your light/dark mode choice is saved in your own browser's local storage. It never leaves your device and identifies nothing about you.

What we don't do

• No analytics or ad trackers. This site runs no Google Analytics, no advertising pixels, no fingerprinting, no cross-site tracking of any kind.
• No selling or sharing. We never sell, rent, or trade your information, and we don't share it with third parties for their own marketing.
• No marketing lists. Contacting us does not sign you up for a newsletter or automated email sequences.
• No payment or credential collection. This website never asks for passwords, payment card details, or health information.

Retention and your choices

• We keep contact inquiries only as long as needed to handle the conversation and any business relationship that follows.
• You can ask us at any time to show you or delete the information you've submitted — email [email protected] and we'll take care of it. California residents have these rights under the CCPA; we extend the same courtesy to everyone.

About the HIPAA Ops Platform

Our client software (the HIPAA Ops Platform) runs on separate systems and is governed by written agreements with each client organization, including Business Associate Agreements where protected health information is involved. This website neither collects nor stores any patient data.

Changes

If this policy changes, we'll update this page and its effective date. Questions? [email protected].