Terms & Conditions

This website is operated by Fivefold Symmetry Inc. (doing business as “HIPAA Ops”), a California corporation based in Orange County, California (“we,” “us,” “our”). By accessing or using this site, you agree to these Terms & Conditions. If you don’t agree, please don’t use the site.

This site is informational. It describes our healthcare IT consulting services and the HIPAA Ops Platform. Nothing on this site is an offer to contract, a guarantee of results, or professional legal, clinical, or compliance advice. Regulatory requirements vary by organization, license type, and jurisdiction — consult qualified counsel or your compliance officer before relying on anything you read here.

• Consulting engagements — scope, fees, timelines, and responsibilities are defined in a written proposal, statement of work, or master services agreement. Those documents control if they conflict with anything on this site.
• HIPAA Ops Platform — access to the platform is governed by a separate subscription or service agreement with your organization, including a Business Associate Agreement where protected health information is involved. These website terms grant no right to access or use the platform.
• No BAA by browsing — using this website does not create a Business Associate relationship, and you should never submit protected health information through the contact form.

When using this site, you agree not to:

• attempt to gain unauthorized access to the site, its servers, or any connected system;
• probe, scan, or test the vulnerability of the site, or circumvent its security or spam-protection measures;
• scrape, harvest, or bulk-collect content or contact information by automated means;
• submit protected health information, credentials, payment card data, or any other sensitive data through the contact form;
• use the site to transmit unlawful, misleading, infringing, or malicious content; or
• interfere with the availability of the site for other visitors.

We may restrict or block access if we reasonably believe any of the above is occurring.

If you contact us through the form or by email, you confirm the information you provide is accurate and that you’re authorized to send it. We handle submissions as described in our Privacy Policy. Any ideas, feedback, or suggestions you volunteer may be used to improve our services without obligation or compensation, and unsolicited submissions are not treated as confidential unless we’ve signed a confidentiality agreement with you.

All content on this site — text, layout, graphics, design system, product screenshots, and the HIPAA Ops name and marks — is owned by Fivefold Symmetry Inc. or its licensors and is protected by copyright and trademark law. You may view, download, and print pages for your own internal, non-commercial evaluation. You may not republish, resell, or create derivative works from site content without our written permission.

This site links to third-party resources and relies on infrastructure providers such as Cloudflare for delivery and spam protection. We don’t control third-party sites or services and aren’t responsible for their content, availability, or practices. Their terms and privacy policies apply when you interact with them.

We aim to keep this site available and accurate, but we provide it on an “as is” and “as available” basis. We may change, suspend, or discontinue any part of the site — including described service offerings and platform modules — at any time without notice. Content may become outdated between updates.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty that the site will be uninterrupted, secure, or error-free. Statements about compliance outcomes, audit readiness, or operational results on this site are descriptive of our approach — they are not guarantees, and compliance ultimately depends on your organization’s own practices.

To the fullest extent permitted by law, Fivefold Symmetry Inc. and its officers, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill, arising out of your use of this website. Our total aggregate liability relating to the website will not exceed one hundred U.S. dollars ($100). Nothing here limits liability that cannot be limited under applicable law, and nothing here modifies liability provisions in a signed services agreement, subscription agreement, or Business Associate Agreement — those documents govern their own subject matter.

You agree to indemnify and hold us harmless from claims, losses, and reasonable expenses arising from your misuse of this site or your violation of these terms or of applicable law.

These terms are governed by the laws of the State of California, without regard to conflict-of-law rules. The state and federal courts located in Orange County, California have exclusive jurisdiction over any dispute relating to this website, and you consent to venue there. Before filing, we ask that you email us so we can try to resolve the issue directly.

We may update these terms from time to time. The effective date at the top of this page reflects the latest version, and continued use of the site after an update means you accept the revised terms.

Questions about these terms? Email [email protected]. You can also review our Privacy Policy.