Operate your care facility on a single system
Census, rooms, workforce, documents, medication administration, and care planning — purpose-built for recuperative care, board & care, and residential treatment providers. HIPAA-first from the first line of code, hosted on BAA-backed U.S. infrastructure.
Configured for your setting of care
One platform, distinct operating realities. See how it maps to the way your organization delivers care.
Board & Care / RCFE
Resident census, medication administration, resident records, and private-pay billing — prepared for your next licensing visit.
Learn more →Residential Treatment & Detox
Census across every house, a medication room that documents itself, and records that withstand licensing review and payer audit.
Learn more →Recuperative Care
Bed-level census, per-diem billing derived from bed-days, and Medi-Cal claim generation — developed inside live recuperative care operations.
Learn more →The system of record for your operation
The core platform covers the daily conduct of a care facility — one credential, one source of truth, no parallel spreadsheets.
Patient Census & Placements
Definitive visibility into who is in your care, at which site, in which bed, at any moment. Admissions, discharges, and placement history consolidated so census inquiries are answered in seconds rather than phone calls.
Rooms, Beds & Floorplan
Manage room and bed capacity across one site or an entire portfolio, with a visual floorplan of each building. Open capacity is visible at a glance and new admissions are placed accordingly.
Workforce & Role-Based Access
Every staff member holds an individual credential and every role carries precisely the entitlements it requires — no shared passwords, no all-or-nothing access. Departing employees are deprovisioned in a single action.
Document Management
Patient and facility documentation stored securely and bound to the correct record — intake packets, agreements, licenses. No shared-drive archaeology and no email attachments.
Facility Timeline
A continuous record of activity across your operation — admissions, transfers, discharges, services delivered. Shift handoff becomes a documented event rather than a verbal one.
Compliance by Construction
Every interaction with protected health information is written to an immutable audit trail. Individual sessions, role-based permissions, and encryption are defaults of the system, not optional add-ons.
Adopt capability as your operation requires it
The platform is modular: begin with the core and enable modules per site as the organization scales. You pay only for what is activated.
eMAR — Medication Administration
A daily medication administration record designed around how medication passes are actually conducted in care settings.
- Medication pass board — every patient due, organized by time slot, documented in the moment
- Import medication lists directly from pharmacy reporting — no transcription
- Given / Refused / Held / Missed documentation, with PRN requiring clinical justification
- Inventory countdown with low-stock and expiration alerting
- Destruction logging with staff and witness attestation
Care Management
Structured care planning and daily follow-through, ensuring no assigned intervention is silently dropped.
- Care plans with defined goals and scheduled review cycles
- Daily task board — recurring care tasks due by shift, documented in real time
- Progress notes bound to the patient record
- Periodic assessments that automatically schedule their next cycle
Revenue Cycle
Convert the census you already maintain into charges, statements, and claims without re-entering a single record.
- Resident ledgers & statements — itemized private-pay charges and running balances per resident
- Room, board, and service rates — recurring charges generated automatically from census bed-days
- Payer & Medi-Cal claims — claim files produced directly from the patient record
- Invoicing & payments — issue invoices, post payments, and monitor balances and AR aging
HIPAA-first, not HIPAA-eventually
Most software has compliance retrofitted after launch. The HIPAA Ops Platform was engineered by a HIPAA infrastructure team, so its safeguards are structural.
Every access and modification to patient information is recorded — actor, action, and timestamp.
Staff see only what their role requires. Minimum necessary access, enforced by the system.
Data is encrypted in transit and at rest — on every page, every connection, every disk.
Hosted on U.S. infrastructure under a Business Associate Agreement. PHI is never routed through third-party analytics or trackers.
Your data is backed up daily, encrypted, with restore procedures tested on a regular cadence.
Each organization operates in a dedicated environment — your data is never commingled with another client's.
Why operators select HIPAA Ops
Built by Operators
The platform emerged from years of running recuperative care operations, not from a product workshop. Its workflows mirror how facilities actually deliver a day of care.
Runs on Existing Equipment
Performs well in any browser, including a lightweight mode for older facility hardware. No installation, no hardware refresh, no implementation project to begin.
Modular Commercial Model
Begin with the core platform and enable modules site by site. You never underwrite an enterprise suite you use a fraction of.
Direct Access to the Builders
Questions, change requests, and roadmap input go directly to the team that builds and hosts the platform — the same team behind HIPAA Ops. No ticket queue, no tier-one script.
Questions operators ask before they commit
Tenant isolation, workflows, integrations, implementation, and the security and compliance questions your team will raise — answered directly.
How is each organization's data isolated?
Every client operates in a dedicated tenant environment with its own database and access controls. Your records are never commingled with another organization's, and tenant boundaries are enforced at the application and infrastructure layers — not by convention. This design also simplifies Business Associate Agreements and supports clean data export or deletion at the end of a contract.
Can the platform adapt to our existing workflows?
Yes. The platform's census, medication administration, care planning, and billing workflows are configurable per site and per role — shift structures, review cycles, charge schedules, and documentation requirements are set during implementation, not hard-coded. Because the builders run care operations themselves, configuration starts from proven operating patterns rather than a blank page.
What systems does the platform integrate with?
Medication lists import directly from pharmacy reporting, eliminating transcription. Claims and claim files are generated from the patient record for payer and Medi-Cal submission. For additional integrations — accounting systems, HR/payroll, state reporting, or other clinical tools — our team builds and operates the connection as a managed service, so data flows without manual re-entry.
How long does implementation take?
A single-site deployment typically goes live in two to four weeks: week one covers tenant provisioning, roles, and configuration; weeks two and three cover data migration, staff training, and parallel running; the final week is cutover and hypercare. Multi-site portfolios are sequenced site by site so no facility's operations are disrupted. There is no hardware to install — the platform runs in any modern browser, including older facility equipment.
How is protected health information secured?
All data is encrypted in transit and at rest, hosted on U.S. infrastructure under a Business Associate Agreement. Every staff member holds an individual credential with role-based, minimum-necessary permissions, and every access or modification to patient information is written to an immutable audit trail. Backups are encrypted daily and restore procedures are tested on a regular cadence.
Is the platform HIPAA compliant out of the box?
The platform was engineered by a HIPAA infrastructure team, so the administrative and technical safeguards the Security Rule expects — audit controls, access controls, individual accountability, encryption, and backup — are structural defaults, not optional add-ons. We provide the documentation and evidence your compliance officer or licensing reviewer asks for, and we help configure the organizational policies that sit around the technology.
Who can see our data, and what happens to it if we leave?
Only your authorized users see your data. HIPAA Ops personnel access client environments only for support, under individual credentials and the same audit trail you have. Your data remains yours: it is never sold, never used for advertising, and never exposed to third-party analytics or trackers. On termination we provide a complete export and then delete the tenant environment on an agreed schedule.
What happens when an employee leaves?
Departing employees are deprovisioned in a single action — their credential, sessions, and entitlements are revoked immediately, with the event preserved in the audit trail. There are no shared passwords to rotate and no orphaned accounts to discover during your next security review.
See the platform in operation
The most efficient way to evaluate the HIPAA Ops Platform is a walkthrough against your own scenarios — your sites, your roles, your medication pass. Sessions run approximately 30 minutes.